Back to Products
Wireless Cell Data Products
Wireline Products
Wireless Cell Data FAQ
Cellular Checklist
Product Selector
Service Provider Info



Below are some Frequently Asked Questions regarding Wireless Cellular Data and Cellular connections.

Question Answer
What is Wireless Cellular Data?
  • Wireless cellular data is the technical description for making calls from your computer to another computer using your cell phone. The "Data" refers to the fact that you are not sending voice over the phone lines, but actual computer information.

Who can use Wireless Cellular Data?
  • Anyone. Wireless Cellular Data is designed to keep you connected when you’re on the go. All you need is a laptop and a cell phone and you can connect through your Internet Provider and surf the web, send faxes and check your e-mail. All on the go!

How do I use your kit to get on the internet?
  • All you need is a laptop and a cell phone, once you purchase Ositech’s Wireless Cellular Data kit – you’ll have all you need to get online. Ositech’s documentation shows you how to set up the most common Internet Dial-Up packages so that you can log on to your Internet Service Provider and begin surfing the web.

I keep hearing strange terms whenever people talk about Wireless Cellular Data. Terms like GSM, TDMA, CDMA and AMPS keep popping up – what do these mean?
  • GSM, TDMA, CDMA and AMPS are all forms of Wireless communication technologies. Each provides a different method of carrying data (or voice) from its source phone or computer to its destination phone or computer. Each is explained in some detail below:
  • GSM (Global System for Mobile communication)
    GSM is a digital mobile telephone system that is widely used around the world (especially in Europe). GSM uses a variation of TDMA and is the most widely used of all three digital wireless telephone technologies. GSM digitizes and compresses data, then sends it down a channel with two other streams of user data, each in its own time slot
  • TDMA (Time Division Multiple Access)
    TDMA (used in GSM, above) is a technology which divides each cellular channel into three slots in order to increase the amount of data that can be carried on a particular channel at a particular time.
  • CDMA (Code Division Multiple Access)
    CDMA, unlike TDMA and GSM, after digitizing data, spreads it out over the entire bandwidth available to it (unlike GSM and TDMA which place the calls side by side in three streams). Multiple calls are then overlapped on top of each other, and each is assigned a unique sequencing code to "unlock" the information only when and where it should be unlocked.
  • AMPS (Advanced Mobile Phone System)
    AMPS is the original standard for cellular products. All AMPS phones should work in almost any region across Canada or the United States

My connection speeds seem particularly low, how do I get a stronger data connection?
  • Staying in one location during a cellular data connection can ensure a more constant signal and help avoid interference with your connection. If you are inside a building, try to locate yourself as close to a window as possible, position yourself as far away from large metal objects (such as elevators) as possible, also, try to avoid sitting too close to fluorescent lights as they can provide "noise" which can interfere with cellular data signals.

Why do I always seem to get disconnected during my cellular data call.
  • There are a number of factors that may cause a cellular data call to end prematurely. Firstly, always ensure you have a strong charge in your batteries. A weak charge may result in the phone shutting down mid-call. If you are using a flip phone, always ensure the flip is kept open, otherwise the phone assumes it is no longer in use and will shut down (thereby disconnecting your call). Call waiting can also cause connection problems. If you have call waiting, you should disable it before dialing out to make a data call. Incoming calls can disrupt your data flow and disconnect your data call. Contact your local phone company for instructions on how to disable call waiting on a call by call basis.

Why am I not getting 56K cellular data connections?
  • While Ositech sells 56K PC Card modems, these fast speeds are only attainable through regular phone line connections. When making a cellular data call, interference and atmospheric conditions make cellular phones unable to establish high speed (over 14.4K) connection speeds. Ositech Wireless Cellular Modems will provide you with the optimum data connection possible within the confines of the limitations and resources available on the cellular network in your area.

I have a Macintosh computer, will Ositech’s Wireless Cellular Data kit work on my machine?
  • Technically, yes. While Ositech does not officially support Macintosh computers, testing has shown that Ositech’s Wireless Cellular Data kit can be successfully used on Macintosh machines.

Using my Five of Clubs PC Card, why can’t I connect to the Internet with my Dual Mode (analog/digital) phone?
  • You can, you just need to ensure your phone is in Analog mode before dialing out. Ositech’s Wireless Cellular Data Solution uses your phone’s Analog mode for cellular data. Ensure your phone is always set in (and stays in) Analog mode for the duration of your data call.

What Is CellFlex?
  • CellFlex is an exclusive Ositech technology that allows cellular data connections to be made in either a digital or an analog calling area. Unlike other cellular internet kits, which allow connections through only digital or analog network (not both), Ositech's CellFlex technology allows connections through either type of network, with Ositech's unique active cable actually detecting the network type in which you're trying to place your call and configuring your Ositech PC Card to connect accordingly.

How Is CellFlex Useful To Me?
  • If you travel around at all, moving from one calling area to another, CellFlex allows for total connectivity. You need never be seperated from your important information on business trips or while you travel recreationally.
  • CellFlex is also a technology for the future. While there are networks in North America that currently support Dual Mode Data, even more will be made available soon. With Ositech's CellFlex solution, you don't have to buy one Analog solution now (if you don't have digital coverage where you live/travel), and a second digital solution later, PLUS, you get the added bonus of being able to connect wherever you travel no matter what coverage you have at home.

What Is Dual Mode Data?
  • Dual Mode Data, like Dual Mode cellular phones, is a data connection technology which allow your cellular PC Card to switch, along with your phone, between analog and digital modes allowing connections under either network.

My Phone Is Not Dual Mode, Will Ositech's CellFlex Products Still Work For Me?
  • Yes and no. If you have an analog-only phone, you can use Ositech's CellFlex-capable products, but they will only allow you to make analog connections (as you would make with any Cellular Internet solution). Your phone, since it is not Dual Mode itself, will not be able to tap into the added power of Dual Mode Data. The advantage to getting a CellFlex-capable product, even if you only have an analog phone at present, is that it is technology for the future, and you will be able to use it's full capabilities if you ever upgrade to a dual mode phone, or if you ever move into a digital-capable area. CellFlex provides a versatility as yet unseen in the industry.

What's The Difference Between Ositech's King of Hearts and King Of Clubs products?
  • Both products are CellFlex-capable, Wireless Internet Access Cellular PC Cards. The difference between them comes in the form of the internal modem in the King of Hearts. If your laptop already has an internal modem which you can use to connect to the internet through your normal home phone lines, you can purchase the King of Clubs to add Dual Mode Cellular connectivity to your computer. If, however, your laptop does not already have a modem or you want to upgrade your current modem and you want to be able to connect through landlines in your home, you can use the King of Hearts and obtain the complete connectivity provided by Dual Mode Data and a standard landline allowing true any time, anywhere connectivity with Ositech CellFlex-capable PC Cards.

If you have further questions not answered above, check out our Education page or e-mail the Webmaster.

Back to the top

©2002, Ositech Communications Inc.
For more copyright information and our legal disclaimer, please click here.
Please send questions & inquiries to Ositech Webmaster