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Join voice and data on a cell

Devices are out there that allow you to transform your phone into a highly portable mini PC
Gillian Shaw
Vancouver Sun

Thursday, March 28, 2002

Q: Would you please consider doing a column on the blending of e-mail and phones. I am interested in when these combined devices may be available here as I operate a small business and I travel.
While on holidays, I like to keep in touch with my business. I most often travel in the U.S., Mexico and France. I am familiar with the Rogers/AT&T's V box, but it will only handle 165 characters and it only operates in select areas.
The ideal would be a V-box size device that would handle Word files and enable me to retrieve and send e-mail and phone calls as I travel. I now take my Mac Powerbook and my cell phone but a smaller, wireless device would be great.

- Grant McMillan

At Net Works we get requests like this from readers all the time. It's a wireless jungle out there and it's not always easy to find your way around.

Cell phone/personal digital assistant/pocket PC combos are coming out in North America -- lagging behind Europe in many respects, as our reader points out.

Now is a great time to be upgrading your wireless data devices, because high-speed connections -- roughly the same as the fastest dial-up modem -- have finally arrived with most carriers.

There are several possibilities that marry data and voice on a single device and more ingenious solutions are arriving all the time.

The Motorola V101 personal communicator was recently released by Rogers AT&T and our reader is probably correct in his assessment that it's not the device for him.

The target market for this gadget is young people -- the ones who regard online chat as a service as indispensable as a phone. At $99 with a two-year contract it's the junior version of the Blackberry handheld. Research in Motion recently introduced its new Blackberry with an integrated phone, for use on GSM/GPRS networks in North America.

Handspring's new Treo communicator also combines voice with PDA, Web browsing and text messaging functions.

Kyocera's SmartPhones combine wireless Web access with Palm-based organizing functions.

If you want more functions in a mini-PC, consider a Compaq iPaq. The iPaq can be fitted with a Sierra Wireless AirCard and that, linked to Telus Mobility's faster wireless service, is the latest solution we're trying out at NetWorks.

An iPaq equipped with a keyboard makes a handy mini-networked PC and the voice feature -- already available in Europe -- is expected in North America in the middle of this year. The iPaq AirCard package will set you back about $1,500.

If you want to add high-speed wireless access to your Powerbook, consider one of the GPRS phones offered by Fido (ww.fido.ca). The phone can connect to your notebook, either PC or Apple, via a cable or infrared connection, giving you wireless Web surfing and e-mail.

Martin Williams, business services manager at Cellular One www.cellone-online.com goes with our suggestion of an iPaq but recommends pairing it with an Ositech modem card and the Motorola Timeport or StarTax 7868 for wireless coverage in North America.

Ositech's King of Clubs www.ositech.com is a $200 PC card modem with a cable that attaches to your cell phone. It automatically determines whether the service is digital or analogue and makes the connection.

It uses your regular cell phone airtime so you don't incur an extra monthly data fee. Ositech's card is upgradeable to 1XRTT service and it works with Macs as well as PCs and pocket PCs.

For overseas service, Williams suggests renting a GSM phone and using the infrared port to connect from the iPaq to the phone. Note also that Microcell's Fido and Rogers AT&T work on the GSM/GPRS standard.

For small companies that want employees networked but without huge investment in the technology, Williams suggest a solution incorporating Service Hub, an online service for managing mobile workers.

"We're finding a lot of companies need wireless data services but the cost per user is too high for them," Williams said.

"A system like the one FedEx uses is great but what about the little guy who only has 20 or 30 couriers?"

Williams said total charges, including the data Web service, airtime and Service Hub, can total less than $75 a month per user.

 


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